AI SOLUTIONS SPECIALIST
The Artificial Intelligence (AI) Sales is a client facing, pre-sales technologist who acts as a value added technical and business advocate for clients. This role is responsible for understanding clients business requirements as they pertain to AI and Machine Learning solutions, qualifying opportunities, and creating solution designs that match the requirements with appropriate products/platforms, managed and professional services. This role entails collaborating with other Line of Business (LOB) experts as required to address client needs (ie CMO), presenting proposed solutions to the client, ensuring the sale is made, and overseeing the delivery of these solutions.
The AI sales promotes, positions implementation and advisory services primarily in the Digital domain, but also understands and advises clients on where other strategic and advisory services (Data Center, Networking, Application Development, Commerce, Content, security etc.) fit their needs.
Primary Duties & Responsibilities:
- Client Facing Sales Support Work with sales account team, interfacing directly with clients. Build trusted advisor relationships, understand client’s business challenges and propose solutions. Client facing work will include:
- Advising clients on how to leverage best practices to achieve desired business results using AI solutions, such as but not limited to conversational AI and chatbot implementations
- Provide solution architecture design
- Develop High Level Designs and Architectures Create and document solution architectures that address client business problems and can be used to ensure a smooth transition from presales to delivery. Identify high level business requirements and map to AI tools/platform capabilities.
- Ability to promote the value proposition of various AI technologies with clients. Discuss solutions in business value terms in the context of use cases.
- Collaborate in leading discovery days and deliver resulting proposed AI Roadmaps to customers
- Create Proposals Develop Professional Services Estimates, AI Product Proposals, SOWs (Statements of Work), At-a-glance documents, business cases and RFP responses
- Customize and Deliver client-facing AI demos
- Sales Planning Work with management and sales teams to develop account prioritization and support strategies that will ensure a long-term trusted relationship status
- Partner Relationship Management Develop healthy and trusted relationships with key partners in the geography
- Intellectual Property Development Contribute to the development of intellectual property and industry recognition (white papers, speaking engagements etc.)
- Training Develop and execute a professional plan that will enhance skills
- Travel to/from clients, corporate events and training
Basic Qualifications:
- Bachelor’s or frequency degree in Information Technology, Computer Science, Management Information Systems, Business, Marketing or a related field
- 0-8 years Information Technology experience, to include experience in a Lead Developer, Solution Architect, or similar role, to include:
- At least one-year architecture experience with Machine Learning and AI technologies, to include Conversational AI and chatbots
Other Position Requirements:
- Demonstrated ability to apply technical background and knowledge to business direction by developing service offerings, go-to-market strategies, business planning, and other activities important to building business
- Demonstrated ability to drive sales, sequencing activities and deliverables to the client to value sell, earn trust and enhance margin
- Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers
- Proven ability to evaluate information and make sound technical risk judgements
- Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
- Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development
- Demonstrated ability to perform technical skills/knowledge transfer to client
- Demonstrated attention to detail and follow-up skills
- Demonstrated leadership, delegation, and personnel management skills
- Demonstrated communication and presentation skills, including formal and informal presentations to large and small audiences
- Demonstrated ability to work independently with minimal direction
Preferred Qualifications:
- At least three (3) years of experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment
- Certifications in AI solutions
- Experience with Client, OEM or VAR based partner management
- Experience within SaaS, IaaS, PaaS, and other cloud environments